Help
Shipping & Delivery
Version 1 · Last updated 5 October 2026
Where we deliver
At launch, LAITH delivers to UK addresses only. We do not currently offer international shipping.
Dispatch
Our target is to dispatch in-stock orders within 2–3 working days. Working days exclude weekends and UK bank holidays. During launches, promotions or unusually busy periods, dispatch may take longer. Any material delay will be communicated where reasonably possible.
Delivery options and prices
We send orders with Royal Mail tracked services. The available services, estimated delivery times and the exact charge for your order are shown at checkout before you pay.
| Service | Typical delivery time after dispatch |
|---|---|
| Standard: Royal Mail Tracked 48 | Usually 2–4 working days |
| Express: Royal Mail Tracked 24 | Usually 1–2 working days |
Delivery estimates are estimates unless a particular delivery date or service is expressly agreed as guaranteed. In all cases we will comply with our legal obligations concerning delivery, including the general requirement to deliver without undue delay and within 30 days unless a different period has been agreed.
You'll receive an email with a tracking link when your parcel has been handed to Royal Mail.
Delivery address
Please check your delivery address carefully before placing your order. If you notice an error, contact us immediately at info@laithathletics.com. We cannot promise that an address can be changed once an order has entered fulfilment or has been dispatched.
Risk and missing parcels
LAITH remains responsible for the goods until they are delivered into your physical possession, or the physical possession of a person you identified to receive them, except where the law provides otherwise.
If tracking shows a problem or your parcel has not arrived within a reasonable period after the estimated delivery window, contact info@laithathletics.com. We may investigate with the carrier before providing the appropriate remedy.
Failed or refused delivery
If a parcel is returned to us because delivery could not be completed, we will contact you. Where a further delivery is requested and the failed delivery was caused by an incorrect address or another matter within the customer's control, we may charge a reasonable redelivery cost where lawful and made clear to you.